FAQs


What you need to know when choosing a roofing contractor:

We have found that the key to a successful project is a professional contractor. Most building owners run into problems because they did not know exactly what they were getting. At Roberts Roofing we take pride in our work and would be more than happy to discuss your project. As a qualified experienced roofing contractor we know that there are several questions you should ask when choosing a contractor…here are some suggestions -

  • Is the company a licensed registered contractor and a member of a trade association?
  • Are they in good standing with the association?
  • How long has the company been in business?
  • What is the company’s record for complaint resolution?
  • What is the company’s warranty?
  • Insist on a written proposal and examine it
  • Does the company carry insurance with adequate coverage?
  • Does the company have a permanent place of business?
  • Employees – are they trained, licensed professionals?

Warnings – When do I need to replace my roof?

Without a doubt your roof plays the most important role of protecting your home from the elements. Some of the common signs that your roof may need replacing are:

  • Roof leaks – A leak isn’t obvious to the eye and a slow leak can go undetected for long periods of time.
  • Severe damage from a storm – a fallen branch or tree
  • Improper workmanship – poor installation is a common problem with roofs. Always go with a reputable company.
  • Your roof wrinkles or buckles
  • The roof sheets contract or blister
  • There are raised portions of a roof
  • The roof is old – a properly installed roof can last up to 20 or 30 years

Roberts Roofing has experienced estimators who will inspect your roof and offer an appropriate solution to your problem.


How roof warranties work

State-of-the-art roof systems installed today are the result of more than a century of research and innovation. The recent introduction of numerous systems using rubber, plastic, modified asphalt and other synthetic materials allowed manufacturers to focus attention on warranties they offer. If you are not told about a roof warranty when first enquiring and getting quotes, don’t just assume that one is included. Ask the contractor the question yourself to ensure that the cost of a roof warranty is included in the final price. You should always consider getting a manufacturer’s roof warranty to protect your investment. But remember, a 30 year warranty printed on the package often is not what it appears to be. Many times these warranties have limitations or exclusions, so don’t be caught off guard. We recommend that you call Roberts Roofing and have one of our certified roofing consultants explain the details of these warranties. Roberts Roofing offers workmanship warranties, high wind warranties, and many manufacturer warranties that cover labor and material.